Privacy policy

Last Updated: November 13, 2020

Privacy policy

At On Touch Go ("we," "us," or "our"), we value and respect the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our website www.ontouchgo.com ("the website" or "our site"). By using our site, you agree to the practices described in this policy.

Information We Collect:

  • a. Personal Information: We may collect personally identifiable information such as your name, email address, contact information, and any other information you voluntarily provide when you sign up for an account, subscribe to our newsletter, or contact us through the website.

  • b. Non-Personal Information: We may automatically collect non-personal information, including but not limited to your IP address, browser type, device information, and usage data when you visit our site. This data helps us improve our services and user experience.

  • c. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website and gather information about how you use it. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

  • a. To Provide Services: We use your personal information to deliver the services you request, such as processing orders, sending notifications, and responding to your inquiries.

  • b. To Improve Our Website: Non-personal information and user behavior data help us analyze trends, optimize content, and enhance the performance of our site.

  • c. To Communicate with You: We may use your email address to send you information about our products, updates, promotions, or respond to your inquiries.

  • d. To Protect Our Rights: We may use your information to investigate and prevent illegal activities, fraud, or violations of our terms of service.

Information Sharing:

  • a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing services to you. These parties are obligated to maintain the confidentiality of your information.

  • b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from governmental authorities.

Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.

Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action to remove the data.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with the revised effective date.

Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at Support@ontouchgo.com

Please review this Privacy Policy periodically to stay informed about how we protect and process your personal information. By continuing to use our website, you acknowledge and agree to the practices described herein.

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